Help Center / Account & Profile
How do I log in or reset my password?
You can log in two ways: with a PIN code sent by email or with your password.
On the app's welcome screen, tap I already have an account. The welcome back screen appears.
Log in with a PIN code sent by email
- Enter the email address linked to your account.
- Tap the button to send the PIN code.
- Enter the 4-digit code you received by email.
Log in with your password
- On the welcome back screen, tap Use a password instead.
- Enter your email and password, then tap Log in.
Forgot your password
- On the password login screen, tap Forgot your password?
- Enter your email address, then tap Send email.
- Open the reset email you received and follow its instructions to choose a new password.
The code doesn't arrive
Whether it's the PIN code or the reset email:
- check your spam or junk folder;
- wait a moment, then tap Resend;
- make sure you are using the same email address you signed up with.
Still stuck? Contact your organization's administrator.