Help Center / Tracking & Syncing
How do I use Withings with Propulsion?
Withings doesn't connect to Propulsion directly. On iPhone, your data goes through Apple Health. On Android, it goes through Health Connect.
On iPhone
- In the Withings app (formerly Health Mate), open your profile, then the settings (gear), and choose Export health data to Apple Health. Follow the steps and allow sharing of steps and workouts. If needed, see Withings's official help.
- In Propulsion, tap your avatar at the top left, then Settings (the gear at the top right), then Activity tracking. Tap Connect next to Apple Health, then allow Propulsion to read steps and workouts.
On Android
Withings works with Propulsion on Android through Health Connect. Your steps and your workouts come into Propulsion.
- In the Withings app, go to Profile > Settings (gear) > Export health data to Health Connect, then tap Next. Turn on the data to share, including steps and workouts, tap Allow, then Done. If nothing shows up after 15 minutes, restart your phone.
- In Propulsion, tap your avatar at the top left, then Settings (the gear at the top right), then Activity tracking. Tap Connect next to Health Connect, then allow Propulsion to read your steps and workouts.
- To check, in Health Connect, open your activity data: Withings should show up as a source for your steps and workouts.
On Android 14 and up, Health Connect is built into the phone: search for "Health Connect" in your phone's Settings. On Android 13 and below, install the Health Connect app from the Play Store, then open it. If both Withings and your phone count your steps, put Withings first in the source order (see how).
Withings doesn't show up in Health Connect? Your phone can count your steps itself through Health Connect (Android 14 and up): connect Health Connect in Propulsion the same way (see how). On a Samsung phone, you can also connect Samsung Health. See also what to do if an app is missing from Health Connect.
A workout doesn't come through Health Connect? Tap the + button at the bottom right of the Propulsion screen (see how).
What gets shared
On iPhone, Withings sends your steps and workouts to Apple Health, and Propulsion reads them from there. On Android, Propulsion reads your steps and workouts from Health Connect. Connect only one source at a time to avoid duplicates.
For now, your data syncs when you open Propulsion. Open the app at least once a day, and before a challenge ends, so all your activity counts.
If nothing shows up
- Open the Withings app so it can sync your data.
- Check that your data shows up in Apple Health (iPhone) or Health Connect (Android).
- Check that Propulsion is allowed to read your data. On iPhone, in Apple Health. On Android, in Health Connect, open the app permissions, choose Propulsion and allow steps and workouts (exercise).
- Reopen Propulsion.